Business Management Systems (PSA)

In essence, MSP+OS transforms CPQ systems from mere tools to strategic assets that empower MSPs to drive growth
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WE KNOW QUOTING AND PROPOSALS

 MSP+OS understands the revolutionary capabilities 
 of CPQ solutions for today's progressive MSPs. 

CPQ systems are instrumental in simplifying complex sales processes, accelerating quote accuracy, and driving revenue growth for technology-focused enterprises. When partnering with our clientele, we don't merely perceive a company; we envisage a complex matrix of products, pricing, and customer needs that can be impeccably aligned through the strategic deployment and tailoring of a CPQ solution.

Our philosophy towards system consultation is anchored in a profound comprehension of the intricacies of the MSP landscape.

CPQ SYSTEM PROJECTS

A CPQ system's true power is unlocked not just in its deployment, but in its continuous refinement.

 Implementation Projects 
 Improvement Projects 

Our dedicated team brings unparalleled expertise to both CPQ implementation and improvement projects, ensuring that your system isn't just functional—it's optimized to its fullest potential.

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PSA SYSTEM SERVICES

Maintaining an edge means more than just deploying the right systems—it's about ensuring their perpetual optimization.

 Managed Optimization Services 
 On-Demand Consulting 

Our seasoned professionals are dedicated to both proactive system enhancements & responsive consulting, ensuring that your system isn't merely operational—it's consistently performing at peak efficiency.

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THINKING ABOUT
INVESTING IN IMPROVEMENT?

A study conducted by the Boston Consulting Group (BCG) found that businesses that invest in end-to-end system improvements experience an average return on investment (ROI) of 300% within three years.
We Know ConnectWise CPQ

We Know ConnectWise CPQ

Our team has extensive knowledge of the ConnectWise CPQ System (formerly ConnectWise Sell).

In essence, MSP+OS transforms CPQ systems from mere tools to strategic assets that empower MSPs to drive growth, enhance service delivery, and build lasting relationships with clients. With our system consulting services, MSPs are equipped not just to compete but to lead in today's competitive market.

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NOT SURE HOW
MUCH HELP YOU NEED?

Take our 2-minute free assessment to determine if you need an end-to-end systems improvement project or just a quick clean-up of your CPQ service boards!
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Don't Know, What You Don't Know?

We get it.

Identifying the specific areas where improvement is needed can be challenging. Especially when you are deeply involved in your own operations.

 So, let's start with a 30 minute Intro Call. 

Our team will conduct a comprehensive evaluation of your current systems, operations, and processes. By gaining a deep understanding of your business, we can identify potential blind spots or inefficiencies that may not be apparent from an internal standpoint. 

Once we identify areas for improvement, we work collaboratively with your team to create a plan of action.

 Our goal is to help you discover and implement a 
 better way of doing things. 

While you may not be aware of all the possibilities yet, together we can uncover areas for improvement and drive your business forward. 

QUESTIONS? HERE ARE THE MOST COMMON

How do you know an Improvement Project is right for me, you haven't assessed my system?

As part of our sales process, we will arrange an Explore Session between your team and one of our systems experts. During this session, which will be conducted via a screen-sharing platform, the expert will review your system in detail.

This collaborative review is aimed at ensuring that an Improvement Project aligns optimally with your company's needs and objectives. It's an essential step to make sure we're providing the most suitable and effective solution for your business.

It will be easier to work with ConnectWise directly for consulting and implementing?
You can work directly with the ConnectWise Professional Services Team. However, it's worth noting that their approach typically aligns with an idealistic "perfect world" scenario. Sierra Pacific Group (SPG), on the other hand, offers a more pragmatic approach that is grounded in real-world experiences. Our consultants have an extensive track record of "been there and done that", not merely possessing product expertise. We understand the challenges and nuances of implementing solutions in diverse, dynamic environments.
We would love to re-prioritize some of the phases, as we have a big fire right now in sales. Can we do that?

The structure of our Improvement Project has been thoughtfully designed to ensure efficiency and effectiveness. While some sessions can be adjusted, it's crucial that we review, modify, and finalize the foundational elements before addressing sales, service, or finance. This sequential approach is necessary to prevent potential disruptions.

Jumping around the platform without adhering to this structure can lead to additional work, and may risk disrupting existing workflows or generating inaccurate reports. Therefore, it's essential to follow the designed path of our Improvement Project for the most successful outcome.

I need this project done in three months. Can we speed up the timeline?

Given that this is a fixed fee project, the pace at which we proceed is entirely in your hands—you can choose to go as quickly or as slowly as you prefer. However, experience has taught us that completing an Improvement Project in under six months is often not feasible.

The rationale behind this is that changing habits, particularly in a professional context, is not an overnight process. It takes time for individuals to unlearn less efficient habits and adopt improved ones. For long-term success, it's crucial that your team adheres consistently to better processes, and this transition requires patience and time. Thus, a six-month timeline is a more realistic expectation for the completion of an Improvement Project.

How does this work for companies looking to acquire multiple businesses in a single year?

Our approach involves stepping in promptly and making improvements to establish a standardized methodology or a "one way of doing things in a single instance". As your business grows and acquires new entities, you can conveniently re-engage with the Sierra Pacific Group (SPG) to facilitate the training of new staff and align them with the established standard procedures.

To achieve this alignment, we offer a variety of service options including a migration project, a block of time, or our virtual admin services. Each option is designed to cater to your specific needs, ensuring a smooth integration of new staff into your existing processes and maintaining consistency in your operations.

Do you gave any discounts or financing options?

We offer a variety of discounts for clients who participate in case studies or are part of peer groups. These discounts are our way of appreciating your collaboration and commitment to mutual growth.

Moreover, we understand that budgeting is essential for every business. Therefore, we provide progress billing for all our projects, including a flexible 5-pay option to ease your financial planning.

Please reach out to your sales representative to inquire about the discounts available for you. We're committed to providing you the best possible services in the most budget-friendly manner.